Effective Date: [Insert Effective Date]

Welcome to the privacy policy of SutroSafe Appliance Repair (we, us, or our). We are committed to protecting your privacy and managing your personal information responsibly. This policy outlines our practices regarding data collection, usage, and sharing for users of our website, including when you contact us through the call request form or by phone. By using our website or contacting us, you agree to the terms outlined in this privacy policy.

1. Information We Collect

When you use our website or services, we may collect personal information that you provide to us, such as your name, phone number, and email address. This information is collected when you submit a call request form or contact us by phone. Additionally, non-personal browsing data may be collected automatically through cookies or web beacons to improve user experience.

2. Use of Information

The personal information you provide will be used to contact you regarding service-related purposes. This may include responding to your inquiries, scheduling appointments, or providing you with updates about your service requests. Non-personal data collected through cookies or web beacons will be used to enhance website functionality and improve user experience.

3. Sharing of Information

We may share your information with our trusted partners for operational and service needs. These partners include third parties required to facilitate services on our behalf. We do not sell or rent your personal information to third parties for their marketing purposes.

4. Communication Preferences

By contacting us via the website or phone, you consent to receive communications through phone, email, or text for service-related purposes. If you do not wish to receive such communications, you may opt out by indicating your preference during your initial contact or by contacting us at (415) 251-5623.

5. Limitation of Liability

You waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or our services. In the event of any claims, you agree that the maximum compensation from SutroSafe Appliance Repair is limited to $100. You shall bear your own legal fees and expenses in any dispute with us.

6. Security

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

7. Changes to This Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Changes will be effective as of the revised effective date. We encourage you to review this policy periodically for any updates.

8. Contact Information

If you have any questions or concerns about our privacy practices, please contact us by phone at (415) 251-5623.

By using our website or contacting us, you acknowledge that you have read, understood, and agreed to the terms of this privacy policy.